Tracking my order

Dear customer, Dear customer,

Thank you for your order from Doudoud Squish and Mallow .

Here are the 3 steps to follow the delivery of your order.

As a reminder : preparation and shipping time is estimated between 24/48 hours. Delivery time is estimated at 12 working days.

Step 1 : your order is being prepared

We received your order. Our teams are packing your items and preparing the slip with the greatest care.

This stage lasts approximately 24/48 hours.

Step 2 : your order is shipped

That's it, your order has been shipped😃

48 hours after your order, you will receive a shipping confirmation email with our tracking number .

Keep it carefully, because it will allow you to track your package throughout its delivery .

Step 3 : track your package via our partner site

To track your package, go to our partner site by clicking here

<<< https://parcelsapp.com/fr >>>

⚠️⚠️ READ CAREFULLY ⚠️⚠️

If you have NOT received your tracking number:

  • Please note : 2 automatic emails are sent after your order.
    1. the order confirmation email (sent immediately after your order)
    2. the shipping confirmation email (sent as soon as the package is shipped)
  • If you have not received either of these two emails, remember to check your spam and remember to check the email address you ordered with (sometimes there is an error there).
  • Finally, if you have correctly received the order confirmation email, but not the shipping confirmation email despite a delay of more than 48 hours, please be patient...This is a slight delay on our part for which we are sorry. We do our best to ship it as quickly as possible.

Sincerely,

🧸 The Doudoud Squish and Mallow direction